Data Protection and Privacy

3666bet Privacy Policy

Your personal information is very important to us. Read this policy to find out in detail — what information we collect, how we use it, and how we keep it secure.

Last Updated: January 2025

1 Introduction to This Policy

3666bet is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy explains how 3666bet collects, processes, stores, and secures your personal information.

By creating an account on this website or starting to use our services, you are considered to have agreed to the terms of this privacy policy. Our Terms and Conditions and this privacy policy complement each other — both should be read together.

This policy applies only to 3666bet's website and platform. For the privacy policies of third-party websites or services, please refer to the respective organisation's own policy.

2 Information We Collect

3666bet may collect the following types of personal information:

2.1 Identity Information

At the time of account registration, your full name, date of birth, national ID or passport number, email address, and mobile number are collected. This information is essential for verifying your identity and managing your account.

2.2 Financial Information

Transaction details processed through bKash, Nagad, Rocket, or bank transfer to complete deposits and withdrawals are recorded. Full payment card numbers or bank account details are not stored on our servers — only transaction reference information is kept.

2.3 Gaming Activity Information

Your betting history, win and loss records, session duration, bet amounts, and preferred games are recorded automatically. This information is used to improve service quality and ensure responsible gaming.

2.4 Technical Information

IP address, browser type and version, device information, operating system, click patterns, and time spent on the platform are collected automatically.

2.5 Communication Information

Details of conversations held with the support team via live chat or email may be recorded and stored.

3 How We Collect Information

3666bet collects information in the following ways:

  • Information provided directly: Information you provide yourself through registration forms, verification processes, deposits and withdrawals, and support requests.
  • Automatic collection: Your browsing behaviour and device information through cookies, web beacons, and similar technologies.
  • Third parties: Information received from payment processors and identity verification organisations.

4 Purpose of Using Information

The collected information is used for the following purposes:

4.1 Account Management and Verification

Identity information is used to confirm your identity, keep your account secure, and prevent the same person from holding multiple accounts.

4.2 Financial Transaction Processing

Financial information is used to confirm receipt of deposits and sending of withdrawals, and to maintain a transaction history.

4.3 Service Quality Improvement

Usage information is used to improve the gaming experience, display relevant offers, and analyse platform performance.

4.4 Responsible Gaming

Information is used to monitor gaming behaviour patterns, identify at-risk situations, and provide support when needed. Visit the dedicated page to learn more about our responsible gaming guidelines.

4.5 Meeting Legal Obligations

Information is stored and used to comply with applicable laws and regulations, prevent fraud, and resolve disputes.

5 Sharing Information with Third Parties

3666bet does not sell your personal information. However, information may be shared with selected parties in the following limited situations:

5.1 Service Providers

Payment processors (including mobile banking partners such as bKash, Nagad, Rocket, and banking infrastructure), identity verification organisations, and technology service providers receive only the information necessary for their work and are required to meet our privacy standards.

5.2 Legal Authorities

Information may be provided in response to court orders, legal processes, or lawful requests from government authorities.

5.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant party. You will be notified in advance if such a change occurs.

Before sharing information with third parties, appropriate agreements and data protection assurances are obtained from the relevant organisations.

6 Cookies and Tracking Technologies

The 3666bet website uses cookies and similar technologies. These technologies make the platform more functional and user-friendly.

6.1 Essential Cookies

These cookies are required for the core functionality of the website — such as maintaining login sessions, security verification, and remembering your preferences. Disabling them will prevent the platform from working properly.

6.2 Analytics Cookies

These cookies are used to analyse user browsing behaviour in order to improve service quality. The collected data is processed as aggregate statistics — individuals are not identified personally.

6.3 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of the platform.

7 Data Storage and Security

3666bet applies industry-standard security measures to keep your information secure.

7.1 Technical Security

All data transmissions are secured using SSL encryption. Servers are protected by firewalls, anti-intrusion systems, and regular security audits. Passwords are always stored in encrypted form — never as plain text.

7.2 Administrative Security

Access to personal information is strictly limited — only staff members who require it for their work can access specific data. All staff are trained on data privacy.

7.3 Data Retention Period

Information for active accounts is stored for the duration of the service. Even after an account is closed, certain information may be retained for as long as required to meet legal obligations and resolve disputes.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You may request to know what information 3666bet holds about you and to receive a copy of it.

8.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request that it be corrected.

8.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes. We will respond promptly to such requests.

To exercise these rights, please contact our support team. Requests are generally responded to within 30 days of receipt.

9 Protection of Minors

All services of 3666bet are strictly for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21. Age is verified during the registration process, and if an account belonging to a minor is identified, it is closed immediately and the associated information is securely deleted.

Our detailed guidelines on responsible gaming and age verification are available on the responsible gaming page.

10 Changes to This Policy

3666bet reserves the right to update this privacy policy when necessary. If significant changes are made, a notice will be sent to the registered email address or a clear announcement will be displayed on the platform.

The date of each update will be noted in the "Last Updated" section at the top of the page. Continued use of the platform after a policy change will be considered acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed of any changes.

11 Contact

If you have any questions, feedback, or requests about this privacy policy, please contact our support team:

  • Live Chat: Contact us directly on the platform 24/7 via live chat in Bengali or English.
  • Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day. Quick answers to general questions are available via live chat. For more complex matters, emails will be responded to as soon as possible.

You may find answers to common questions about the privacy policy on our FAQ page.